Website Maintenance
Why your website needs maintenance…
Keeping your website in top-notch shape is crucial in the ever-evolving digital landscape. As with technology and fashion, website software and designs are always changing. Regular maintenance is essential to tackle security threats, squash pesky bugs, boost performance, and ensure all components (software, links, forms, etc.) perform like a well-oiled machine.
A solid website maintenance plan is one of the cornerstones for the ongoing success of your online presence. Let us take the reins on your website maintenance, ensuring it stays current and functional.
Security Assurance
Guard against potential threats and vulnerabilities.
Issue Resolution
Swiftly fix any bugs or glitches for a smooth user experience.
Performance Optimisation
Maintenance keeps your website running at its best, preventing sluggishness.
Efficient Functionality
Ensures all components (software, links, forms, etc.) perform effectively.
Ongoing Maintenance
Monthly Subscription
Comprehensive maintenance with weekly software updates, minor content updates, back-ups, etc.
Ad-hoc Maintenance
Pay-as-you-go
Access maintenance services at an hourly rate for flexible support when you need it.
Website Audit
Once-off
Get a thorough examination of your website’s performance, structure, and overall health.
Ongoing Maintenance
Our Ongoing Maintenance Plan is a hands-on maintenance and monitoring service ensuring your website’s peak performance month after month. We diligently execute regular, systematic tasks, encompassing vital activities such as software updates, security checks, backups, and swift resolution of emerging issues.
Our proactive approach aims to consistently manage and elevate your website’s functionality, security, and user experience. Trust us to safeguard your digital space, ensuring it stays healthy.
Tasks Included
R195
per month
R1950
per annum (save R390)
Weekly Tasks
- Database back-up
- WordPress core version updates
- Theme & plugin version updates
- Test the website forms.
- Send maintenance notice listing all updated software1
- Full website and database back-up
- Database clean-up (deleted post revisions, spam comments, etc.)
- Run a malware scan
- Search & repair broken links
- Fix website errors identified on Google Search Console (HTTP 404, HTTP 403, etc.)
- Text – Additions or deletions
- Image & Video – Additions or deletions
- Navigation – Additions, changes or deletions
- Links – Additions or deletions.
- Colours, fonts & Backgrounds –Â Additions, changes or deletions
- Live Chat (Skype, Google Meets, Zoom, WhatsApp), E-mail, WhatsApp or via Telephone
- Support Hours3 – Monday to Friday from 8am to 4pm
- Maintenance notices are sent via WhatsApp or E-mail.
- Updates are done within three (3) business days.
- Unused minutes do not roll over to the next month.
- Content updates are made during normal business hours (after-hours, weekends & holidays are not covered). Updating does not include creating new pages or adding new features/plugins. For new pages/features please request a quote.
- We are available for emergency calls after hours, over weekends and on holidays.
Do I have to sign a contract?
Nope. There is no contract. You simply agree to our Service Agreement which outlines how everything works.
Launch & Maintain: 6-Month Website Care Package
6 Months Free Ongoing Maintenance with new projects
Embark on a website journey with WeaverWorx and enjoy the first 6 months of ongoing maintenance absolutely FREE with every new design or redesign project!
Our commitment goes beyond just crafting stunning websites â we want to ensure your online presence runs smoothly post-launch.
Months FREE
Ad-Hoc Maintenance
Need occasional website support without the commitment of a long-term contract?
Introducing our ad-hoc pay-as-you-go website maintenance service. Perfect for those who don’t require constant support but want a reliable helping hand when issues arise.
Just drop us a support request, and we’ll offer a quick time estimate, get the green light from you, and promptly implement the necessary changes for your website. No commitments, just hassle-free support precisely when you need it.
Ad-hoc services we offer…
- Software updates
- Edit existing page content
- Adding new pages
- Add new features
- Improve page speed
- Fix theme/design issues
- Back-ups
- Website migration
- On-page search engine optimisation
R210
per hour
We charge a flat fee of R210 for the first hour. For work exceeding one hour, we charge a per-minute rate of R3.50 per minute.
If your support request takes only ten minutes, we’ll go the extra mile by identifying additional improvements, like performing plugin updates, to maximize the value and make the most out of the full hour whenever feasible.
If the work required exceeds the estimated hours, it will be communicated to you before we proceed.
Website Design
We assess how well your website reflects your brand by looking at your logo, colour palette, typography, brand markings and brand-related graphics.
Content Review
We check for duplicate content and broken links and note any proofreading recommendations.
Health & Performance
We identify technical issues that impede your websiteâs performance. This includes examining the software, security, site structure, 404 errors and page load times.
SEO Performance
We assess your websiteâs onsite SEO elements (metadata, title tags, links, keywords, URL structure, etc.).
User Experience and Behaviour
We evaluate fundamental end-user experience and functionality across your website. This includes an examination of the website navigation, page layout, and mobile responsiveness.
Analytics and Tracking
We examine your website’s sitemap, verify the analytics software setup, and evaluate its indexing status across major browsers.
Website Audit
Uncover the full potential of your website with our comprehensive Website Audit service! We examine every aspect of your website, identifying any issues that might be impeding its performance.
You will receive a detailed report outlining our findings, along with recommendations to enhance your website’s functionality and user experience.
Whether it’s fixing technical glitches, improving user experience, or optimising for search engines, we’ve got you covered.
Frequently Asked Questions
Explore the essential questions and answers regarding website maintenance below. Don’t see your specific query addressed? Reach out to WeaverWorx today for personalised assistance!
We’re here to provide you with the information you need to keep your website running smoothly.
Can I do website maintenance myself?
Always a sticky question ð
Yes, you can certainly take on some maintenance tasks, especially the straightforward ones like updating plugins through the built-in dashboard. However, the extent to which you can manage depends on your website knowledge and the time you’re willing to invest.
Tasks like fixing 404 errors, updating content, on-site SEO, and testing mobile responsiveness are intricate, requiring familiarity with various plugins and third-party services. Our Ad-hoc Maintenance plan is designed for those who prefer handling basic maintenance themselves but need occasional expert assistance with the trickier aspects every few months ð
Do small websites need a maintenance plan?
Certainly! Regular maintenance for a small website is just as vital as for a large one because it ensures that the site’s software stays updated and data is securely backed up. Regardless of size, all websites require a maintenance plan for sustained performance and security. Small websites benefit from the same vigilance to prevent issues and maintain optimal functionality.
Do you provide maintenance for third-party websites?
Yes, we offer maintenance services for WordPress websites, even if we didn’t host or design them. Feel free to reach out to us for a complimentary website assessment. This will help us determine whether we can effectively maintain your site and ensure it stays in peak condition.
Is my website âdownâ while you work on it?
Typically, your website will remain accessible during the majority of our maintenance tasks. While some specific tasks may necessitate brief downtime, rest assured that we will always notify you in advance of any planned interruptions. Additionally, during scheduled downtime, a maintenance message will be displayed to your website users, maintaining a professional appearance and keeping them informed. Your online presence is important to us, and we strive to minimise any impact on user experience during maintenance activities.
Which platforms do you support?
Our focus is exclusively on WordPress websites. By concentrating our expertise in this area, we ensure a dedicated and specialised approach to meet the specific needs of our clients and their WordPress-based projects. If you’re looking for WordPress excellence, you’re in the right place with WeaverWorx.
Do you offer white-label maintenance?
Absolutely! We provide white-label maintenance services. This means you can offer our top-notch maintenance expertise to your clients under your brand. We work behind the scenes, ensuring the websites are well-maintained and optimised, allowing you to present a seamless and professional service to your clients without them knowing we’re involved.