Launching a website is just the beginning. Like a car that needs regular servicing or a garden that thrives with consistent care, your website also requires attention to perform at its best. That’s where our Ongoing Website Maintenance Plan comes in — a hands-on, comprehensive service to ensure your website stays secure, fast, and functional every single month.
Website and database maintenance isn’t a luxury — it’s a necessity. Software updates, evolving online threats, and the ever-changing digital landscape mean that even the best websites can become vulnerable, outdated, or sluggish without regular care. Neglect can lead to broken forms, poor user experiences, or even downtime that impacts your business.
That’s why we offer a full suite of maintenance services on a monthly subscription basis — payable either monthly in advance or annually in advance. Clients who opt for the annual plan enjoy added value: they pay for only 11 months and receive the 12th month absolutely free.
Here’s a brief overview of what our plan includes:
Weekly Tasks
Every week, our team completes a range of essential updates and checks to keep your site running smoothly:
- Database updates
- CMS updates (WordPress core)
- Theme and plugin updates
- Website forms testing
- Repair of broken links
Monthly Tasks
In addition to weekly maintenance, we also carry out more in-depth monthly tasks:
- Full website and database backups
- Database health check and cleanup (deleted posts, post revisions, spam comments, etc.)
- Review and potential implementation of website speed optimisation measures
- Malware scans
- Fixing website errors flagged in Google Search Console (e.g., 404 and 403 errors)
Content Updates and Minor Changes
While our clients are responsible for keeping their website content current and relevant, our maintenance plan includes two hours of minor updates each month — absolutely free. These can include:
- Text changes
- Adding or removing Infographics
- Updating navigation and CTA buttons
- Adjusting links
- Changing colours, fonts, and backgrounds
For more extensive changes, such as restructuring or adding new pages, we’ll provide a quote.
All maintenance work completed is confirmed in writing, so clients have a clear record of what’s been done.
Additional Tools and Support
We empower our clients to monitor their website’s performance by providing access to analytics tools. On request, we can generate monthly traffic reports to support strategic decision-making.
Basic SEO services are included in the initial design, along with user-friendly plugins that allow clients to update keywords and phrases during the design process. Any future changes to SEO settings can be included in the free minor updates or handled under a separate quote, depending on the scope.
BONUS! Post-Launch Support That Goes the Extra Mile
When we design a new website, we include six months of free maintenance. This period allows us to ensure that everything runs smoothly, iron out any early issues, and optimise the site’s performance post-launch. After this initial period, clients can choose to continue with our maintenance plan, with full confidence in the value it offers.
Clarity from Day One
All these terms are explained and discussed in detail during our initial meetings with clients, and again upon delivery of the initial quote. Our goal is always to provide clarity, transparency, and peace of mind, so our clients know exactly what they’re getting and why it matters.
Your website is your business’s digital front door — we’re here to keep it open, secure, and welcoming 24/7.
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